In a recent development, Paytm has been delisted as an authorised issuer of FASTag by NHAI, causing inconvenience to users. The RBI advised shifting accounts to other banks. Many users are unsure if their Paytm FASTag account has been closed before the deadline of March 15.
Users are advised to check the status of their Paytm FASTag account to ensure it has been cancelled. Failure to do so may impact the activation of a newly purchased FASTag from another bank or NBFC, leading to inconvenience while traveling. If your account has not been closed, contact Paytm’s customer support immediately.
To check the status of your Paytm FASTag account:
1. Open the Paytm app or visit the website.
2. Log in.
3. Navigate to the FASTag segment.
4. Look for the option to check the status.
5. Follow the prompts to view the current status.
Many users have reported difficulties in closing their Paytm FASTag accounts, highlighting the need for clarity and support during this transition. Stay updated for further developments and ensure a seamless travel experience.
