AI Whisperers: The Role of Artificial Intelligence in Transforming Global Communication

New Delhi, April 3 (IANS) – In the ever-evolving landscape of human communication, artificial intelligence (AI) emerges as a transformative force, reshaping the way we connect and interact with one another. With its ability to mimic human cognition, AI is revolutionising global communication, promising innovation and inclusivity. From streamlining processes to breaking down language barriers, AI’s impact on communication is profound.

At the core of AI’s influence lies its efficiency in automating and streamlining communication processes. Virtual assistants like Siri and Alexa simplify tasks, while algorithmic responses enhance language and social interactions. As Hohenstein et al. (2023) point out, AI not only increases communication speed but also fosters closer and more cooperative relationships between individuals.

Beyond efficiency, AI personalises communication on a global scale by analysing vast amounts of data to tailor messages to individual customers. This targeted approach enhances customer engagement and potentially leads to higher conversion rates for businesses. Moreover, AI’s real-time translation tools bridge language barriers, facilitating seamless cross-border communication and fostering collaboration across cultures.

AI-powered text-to-speech and speech-to-text technologies empower individuals with disabilities, improving their daily communication and promoting greater inclusion in a globalised world. However, the future of communication lies in AI-human collaboration, where AI excels in speed and accuracy, complemented by human creativity and emotional intelligence. It’s crucial to address ethical considerations and ensure responsible AI use in communication to avoid algorithmic bias and overreliance on automation.

As AI becomes more integrated into daily interactions, transparency about its use is essential to foster trust and mitigate misunderstandings. While AI offers numerous benefits in communication, the potential impact on emotional connections remains uncertain. Striking a balance between AI efficiency and human touch is crucial to preserve the emotional aspects of communication and build a more interconnected, empathetic world. By harnessing AI responsibly and collaboratively, we can unlock new possibilities for innovation and inclusivity in global communication.