CCI initiates investigation into Google’s app store billing practices

The Competition Commission of India (CCI) has ordered an investigation into Google for allegedly exploiting its dominant position in the country’s online market. The probe follows complaints from Indian app developers and industry groups about Google’s unfair practices, including discriminatory app store terms violating antitrust laws.

The CCI’s decision comes after Google removed over 100 apps from 10 Indian developers last month for not complying with billing policies, later restored with conditions. The commission accuses Google of discriminatory policy implementation, especially in distinguishing between digital and physical goods apps on Play Store.

Startup founders have criticized Google for charging up to 26% of app revenue for in-app payments, calling it a significant financial burden. During an ADIF conference, TrulyMadly Co-Founder & CEO, Snehil Khanor, stated that their business dropped by 40% after their apps were delisted, highlighting the impact of Google’s policies on app developers.

The CCI’s investigative arm is given 60 days to complete the probe into Google’s alleged unfair practices in the online market. This move underscores the growing concerns among Indian app developers and entrepreneurs about Google’s dominance and the need for ensuring a level playing field in the digital ecosystem.