Social Media
Chat, Connect & Grow with Your Customers on Whatsapp
Marketing for a business via traditional messages has been a prevalent means of marketing since the Button Phone era. Today, almost all companies have also established their online presence, and correspondingly consumers have also shifted to purchasing many of their goods online.
Messenger Marketing has become the go-to method for informing everything from scheduling a meeting to getting to know about your romantic date. No time can be better for this buzzworthy form of marketing than now!
Forms of marketing can now be done efficiently using any social media, but the most popular media are WhatsApp, Telegram, Facebook Messenger, and WeChat.
Business messengers enable businesses to have one-on-one conversations with their customers, get to know them, find their target audience, and sell accordingly using group chats, etc.
Messenger marketing also helps businesses to remind customers of their companies and keep them updated regarding the latest deals and events.
The structured integration of WhatsApp with WhatsApp CRM is one of the ideal ways to amplify a business using Messenger Marketing.
Here are a few ways in which you can attain a wider audience and achieve good conversion rates with the help of Messenger marketing:
- Personal interactions with leads, leading to lasting client relations:
With the help of WhatsApp CRM Integration, organizations can send their advertisements in various formats to their potential customers. Companies can also improve their client relations by keeping them posted about their order status, getting feedback, and being accessible to them anytime in case of any queries.
- Automate responses to FAQs:
Answers to frequently asked questions can also be automated so that the customers can receive immediate responses from the organization.
- Drip Marketing Campaigns:
The complete sales process of a business can also be automated by creating a Drip Marketing Campaign, where Whatsapp messages can be sent to the prospects in a sequence with definite intervals and convert them into customers easily.
- Build Brand Reputation:
By personalizing your interactions via messenger marketing and revealing a name, phone number, email, website, and other important information, you can gain the customer’s trust and create a good brand reputation for your business.
- Omnichannel Communication Platform:
You can seamlessly communicate with your customers across multiple channels with omnichannel’s communication platform for messaging.
The representatives of your organization will be able to have conversations with the customers, regardless of what channel they are using.
For example, If a customer messages an organization via their Instagram handle and then goes on to enquire about their products on the organization’s Facebook page, the sales representative will be able to see both interactions and get a better idea about the customer’s needs and respond accordingly.
Concludingly, with the help of the Omnichannel communication platform, the business representatives will be able to understand the customer using the messaging history, even if the rep is dealing with the customer for the first time. It simplifies the interaction process and greatly benefits the customer and the business. It also allows to implement various messenger marketing tactics, as well as measure their efficiency.
Therefore, scale and thrive your businesses non-stop from the comfort of your home with the Omni channel communication platform!