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Call Center Services: Why You Should Outsource Your After Hours Phone Calls

By offering healthcare answering services for doctors, nurses, and other medical professionals, healthcare companies can provide highly qualified e…

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Call Center Services: Why You Should Outsource Your After Hours Phone Calls

Healthcare answering services offer several benefits for medical professionals. The most obvious of these is that they are highly efficient and can increase productivity while simultaneously improving the service quality. Other benefits include reducing the costs associated with hiring and training new medical professionals. By offering healthcare answering services for doctors, nurses, and other medical professionals, healthcare companies can provide highly qualified experts on time. In addition to having highly skilled workers, healthcare answering services also have several additional benefits. These benefits include:

Eliminates Stress of Handling Phone Calls:  

The ability to make medical calls is the main benefit of healthcare answering services for doctors. When you work in the healthcare industry, you are often required to make a wide variety of phone calls. These phone calls are crucial to your work as a medical professional. Using a medical call center, you will be able to reduce the amount of time it takes to provide answers to patients. Additionally, you can eliminate the stress that comes with worrying about answering hundreds of phone calls each day. With healthcare answering services for nurses, doctors, and other medical professionals, you can eliminate many of these stress-inducing phone calls.

Also Read: Your Financial Health and How to Improve It

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Builds Strong Customer Relationship: 

One of the benefits associated with healthcare providers is the ability to build strong customer service partnerships. As a medical professional, you constantly tasked with providing excellent customer service to patients and medical insurance agents. Medical answering services for doctors are a perfect way to build strong customer service partnerships with both customers and medical health care providers. The increased level of professionalism that a medical call center provides medical callers will leave doctors with better-trained agents, resulting in more patient satisfaction.

Provides Opportunity to Expand Your Practice: 

Medical answering services for doctors also allow you to offer a greater range of services. While in house medical answering services provide routine, on-site help to medical callers, outsourcing your medical answering services allows you to expand your practice. When a medical call comes in, you have only a handful of staff to handle the call. With a call center outsourcing service for doctors, you can hire enough employees to answer every call and give all patients the personalized attention they need. You also eliminate the stress and administrative burdens related to running and maintaining an extensive medical practice. By contracting with an answering service for doctors, you can spend your time focusing on your patients.

Saves Your Valuable Money: 

Many medical professionals struggle with the decision of whether to outsource their phone calls or not. Though there are benefits to outsourcing phone calls, many doctors hesitate due to the stress involved in such a task. When doctors and medical answering service staff work together, there is much less stress involved. You can also save money by utilizing the same company to handle your phone calls and outsource other services, such as medical billing and appointment scheduling.

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Patients Can Speak to Live Person: 

Many medical professionals believe that an answering service is an impersonal service. However, when you outsource your after-hours calls, you make sure that your customers speak to real people who will be able to provide them with the care and support they need. Instead of experiencing an impersonal voice on the other end of the line, you will receive a human voice, which is always more comforting. Aside from the personal touch that an answering service provides, your customers will also be able to reach your office during normal business hours. This means that they will still be able to receive your medical services during emergencies without having to worry about missing any appointments.

Also Read: Why is a healthcare plan necessary for better living?

Maintains Quality of Service: 

When doctors and other healthcare professionals decide to outsource their after-hours calls, they often wonder how they will manage to retain the quality of service their customers expect. Fortunately, you can easily retain excellent customer service professionals by hiring one of the best call center services available. Good call center services will be able to effectively handle all of your after-hours phone calls no matter what time of day it is. After-hours calls generally relate to inquiries and concerns about your company and the healthcare industry. 

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There are many benefits to outsourcing your medical answering service rather than having your call center. You will be able to focus your attention on providing excellent customer service to your patients. As well, your patients will have access to a live person rather than an impersonal voicemail machine. In addition to all of these benefits, you will be able to dramatically decrease your healthcare costs since you will no longer need to pay for healthcare staff to man your phone lines.

So, before you outsource any medical answering service for your healthcare business, you must be aware of its benefits. 

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Manvendra Chaudhary, with over 5 years of professional experience as CEO of Unique News and Megalent Marketing, shares insights on life, business, and health for your success.

Business

Gerber and Perrigo Face New Lawsuit Over ‘Store-Brand’ Infant Formula Pricing; All Pending Toxic Baby Food Cases Consolidated into New Class Action MDL

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Infant formula makers Gerber and Perrigo have been hit with a class-action lawsuit, which accuses the companies of artificially creating a shortage and jacking up prices for “store-brand” formula sold at Walmart, Walgreens, and other retailers.

The lawsuit was filed on Monday in federal court in Alexandria, Virginia. It accuses Perrigo of violating antitrust laws by collaborating with Gerber to prevent competitors from entering the market for store-brand formula.

Perrigo, one of the nation’s largest suppliers of store-brand formula, sells its products under retail labels at prices lower than similar branded products. However, the lawsuit alleges that Gerber, by granting Perrigo the first right of refusal to Gerber’s excess formula supply, which could have been sold to other competitors, is engaging in practices that stifle competition.

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The lawsuit claims that through this arrangement, Gerber agreed to keep its excess formula out of the store-brand market, thereby gaining a share of Perrigo’s profits. The lawsuit was filed by four residents of California, Illinois, Michigan, and Pennsylvania, who will represent millions of customers who have purchased store-brand baby formula. The lawsuit does not name formula retailers as defendants. It asks the court to intervene and end the anticompetitive deals between Perrigo and Gerber and seeks more than $5 million in monetary damages.

This lawsuit is similar to another case filed in Brooklyn federal court by a potential store-brand competitor, P&L Development. Gerber and Perrigo requested the dismissal of that case, which was denied by the judge in February. The companies involved in the lawsuit claimed they compete fairly with other infant formula manufacturers, including those of store-brand formulas. The lawsuit also cited the squeezing out of P&L Development from the store-brand market, which has led to higher prices.

Gerber is also facing numerous lawsuits accusing its brands of baby food of containing dangerously high levels of toxic heavy metals, such as lead, arsenic, and mercury. These heavy metals are extremely toxic, even for adults, and can have catastrophic consequences on developing children, leading to health complications and neurological damage. Conditions such as ADHD and autism may be linked to consuming these toxic baby foods.

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On April 11, 2024, all the lawsuits pertaining to toxic baby foods, which had been filed at different times in various courts, were consolidated into a new class action MDL in the Northern District of California and assigned to Judge Jacqueline Scott Corley. Besides Gerber, other baby food manufacturers like Beech-Nut and Campbell Soup Co. have also been named as defendants.

Also Read: Leading Ethereum Blockchain Entity Files Lawsuit Against SEC, Requests Court Declaration That Token Is Not a Security

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Leading Ethereum Blockchain Entity Files Lawsuit Against SEC, Requests Court Declaration That Token Is Not a Security

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Leading Ethereum Blockchain Entity Files Lawsuit Against SEC, Requests Court Declaration That Token Is Not a Security

The legal wrangling between the crypto sector and the SEC, or the Securities and Exchange Commission, is getting uglier, with ConsenSys, a major protagonist of the Ethereum Blockchain, filing a lawsuit against the regulatory body in a Texas federal court. This legal action seeks an intervention to ward off a looming SEC lawsuit against the company regarding features of its popular MetaMask wallet. The lawsuit also seeks the court’s help in deciding once and for all the vexed question of whether Ethereum’s digital token, Ether, is not a security. The legal uncertainty hangs heavily on the crypto sector and puts a question mark on its very existence.

In an exhaustive 34-page legal filing, ConsenSys states that the SEC’s endeavor to exert control over Ethereum is both illegal and a threat to blockchain technology.

The complaint states,

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“The SEC’s unlawful seizure of authority over ETH would spell disaster for the Ethereum network, and for ConsenSys. Every holder of ETH, including ConsenSys, would fear violating the securities laws if he or she were to transfer ETH on the network. This would bring the use of the Ethereum blockchain in the United States to a halt, crippling one of the internet’s greatest innovations.”

The lawsuit also alleges that SEC Chairman Gary Gensler has embarked on an aggressive enforcement policy directed at the big players in the crypto sector like Coinbase and Uniswap. The lawsuit particularly points out a campaign that involved a deluge of subpoenas asking firms and developers for documents related to their dealings with the nonprofit Ethereum Foundation, which supports the blockchain’s development.

The crypto sector is up in arms against Gensler’s tactics and has contended that the SEC has never provided clear rules meant for the distinct features of blockchain technology. However, Gensler negates this argument, saying that the existing securities laws are clear and sufficient, and that the crypto industry refuses to comply with them.

Gensler’s actions are full of contradictions since, in the past, the SEC had maintained that blockchain’s tokens, like Bitcoin, are not securities and hence beyond its purview. A senior official in 2018 had stated that Ethereum has reached a state where it is adequately decentralized, and further, the agency also gave the green signal for the launch of Ethereum futures trading—an implicit acknowledgement that Ether is a commodity. However, at present, Gensler is using a recent feature of Ethereum, known as staking, as grounds for the recent legal campaign.

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The lawsuit was filed after the SEC issued a Wells Notice, which is akin to a formal letter warning that the agency intends to sue a firm and could lead to a settlement later. The SEC charged ConsenSys that MetaMask was operating as an unlicensed broker-dealer. MetaMask offered users a means to stake Ethereum on their behalf. Staking was a feature introduced in September 2022 on the Blockchain as a replacement for the energy-intensive mining process. The process involves a system of validators who pledge collateral to become trusted validators.

The SEC objects to the process of staking, which has changed Ethereum from a commodity into a security. ConsenSys founder Joe Lubin has called this account of the SEC “preposterous”.

Lubin said,

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“The act of staking is really just posting a security bond so you can get paid to contribute labor and resources to help operate the Ethereum protocol. Now they’re trying to turn that into some sort of investment contract.”

Lubin also stated that the SEC’s actions will lead to a halt in the growth of the crypto sector and blockchain technology as a whole. Lubin feels that the SEC seeks to block pending applications by companies to launch spot ETFs for Ethereum, following the huge popularity of Bitcoin ETFs. The SEC is in fact trying to regulate a technology on its merits and it will only stifle innovation.

Also Read: New Class-Action Lawsuit Accuses Rivian of Making Materially False and Misleading Statements

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Caterina Fake Net Worth 2024: How Much is the American entrepreneur and businesswoman Worth?

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Caterina Fake Net Worth 2024: How Much is the American entrepreneur and businesswoman Worth?

Who is Caterina Fake?

Caterina Fake is a renowned American entrepreneur and co-founder of several groundbreaking ventures, including Flickr and Hunch. Born on June 13, 1969, in Pittsburgh, Pennsylvania, Fake has been a driving force in reshaping the digital landscape through her innovative ideas and entrepreneurial acumen.

Caterina Fake Career

From her early days in Pittsburgh to her rise in Silicon Valley, Caterina Fake’s career has been marked by a relentless pursuit of excellence. Co-founding platforms like Flickr and Hunch, she has revolutionized how we connect and share information online. Her visionary leadership and creative brilliance have cemented her status as a trailblazer in the tech industry.

Caterina Fake Net Worth

As of 2024, according to TheRichest, Caterina Fake’s net worth stands at an impressive $25 million. Her entrepreneurial ventures, including Flickr and Hunch, have contributed significantly to her financial success. With a keen eye for emerging trends and a knack for innovation, Fake continues to inspire aspiring entrepreneurs around the world.

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Caterina Fake Age

Currently 54 years old, Caterina Fake was born on June 13, 1969. Despite her age, she remains a dynamic force in the business world, constantly pushing the boundaries of what’s possible in technology and entrepreneurship.

Caterina Fake Family: Husband and Children

Caterina Fake was previously married to Stewart Butterfield, with whom she co-founded Flickr. They tied the knot in 2001 but announced their split in 2007. They share one child, Mint Butterfield, who has recently been reported missing. Caterina Fake is currently in a relationship with Jaiku co-founder Jyri Engeström.

Caterina Fake Height and Weight

While specific details about Caterina Fake’s height and weight are not readily available, her stature in the tech industry is undeniable. Standing tall as a visionary leader and innovator, Fake’s impact transcends physical measurements, leaving an enduring legacy in the digital sphere.

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Also Read: Ethan Payne Net Worth 2024: How Much is the English YouTuber, Streamer, and Internet Personality Worth?

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