Connect with us

Business

Always Putting the Customer First

The most popular way to record feedback and for customers to register their complaints. Keep reading for more information on what it is…

Published

on

Always Putting the Customer First

When you are providing a service to your customers, it is important to take constant feedback from them and improve those areas which need to be worked on. This helps the business to provide a holistic service to its customers. This holistic service can be provided if the business offers some form of direct communication with their customers so that they can convey their issues quickly and give appropriate feedback whenever they feel the need. A live chat option is quickly becoming the most popular way to record feedback and for customers to register their complaints. Keep reading for more information on what it is, how it is to be used, and more.

Also Read: How to Start Live Streaming on Twitch: The Ultimate Guide

The new-age technology to increase communication between businesses and their customers

A live chat option is generally available on the home page of the website of whichever business you are trying to get in touch with. The ladbrokes live chat is easy to be spotted by the customers on their page. If you cannot find it on the home page then you can go to the Contacts page and you will find the live chat option there. The live chat option enables direct contact between a customer and customer service executives who provide help in resolving any issues that a customer might be having trouble with. 

Advertisement

The customer can directly talk to the customer service executives and state their problem which then, has to be adequately solved by them. This has taken away the hassle of being put on hold as you call and try to get in touch with the business to resolve your issue with their product or service. You do not even have to wait days for a reply after sending an email neither do you have to go visit them at their office to resolve the issue. 

The Barclays live chat box allows the customer to talk about their issues freely and in detail so that they can be resolved at the earliest. The knowledge of the resolution of the issues is also communicated to the customer over the same live chat box which will be closed only after the customer is happy with the way the issue was resolved. 

Also Read: How to Rank Higher on Amazon Listing (2021 Advanced Techniques)

Advertisement

How to Use the Live Chat Box? 

The first step is to find the live chat option. You will find it either on the home page or on the contacts page of the business you are trying to get in touch with. Then you have to find whether a live chat option is available round the clock or if it is only active at certain hours during the day. After you are equipped with this information, you are ready to start a chat. 

This option is less stressful for both the customers and customer service executives. Customers do not have to wait for responses and customer service executives do not have to get yelled at by customers who have been waiting for their turn for hours. 

Also Read: Why is Storytelling the Secret of Every Great Content Creator?

Advertisement

To Conclude

The perks of having the live chat option available to their customers is many. So, more and more businesses are transitioning to the use of this option as it is the most preferred one even by the customers themselves. Barclays live chat and the Ladbrokes live chat are just a few of the businesses who have taken to using this option actively while more and more make the shift towards the same. 

World

More Trouble For Microsoft, OpenAI: Eight US Newspaper Publishers File Lawsuit For Copyright Infringement

Published

on

More Trouble For Microsoft, OpenAI: Eight US Newspaper Publishers File Lawsuit For Copyright Infringement

Trouble for Microsoft and OpenAI over copyright infringement is not coming to an end, as they face several lawsuits for violating copyrights.

On Tuesday, eight US newspaper publishers sued Microsoft for illegally reusing articles in AI products.

The 98-page long lawsuit further accused the tech companies of attributing erroneous information to the publishers.

Advertisement

The eight newspapers that have filed the lawsuits include the New York Daily News and the Chicago Tribune.

They allege that OpenAI’s ChatGPT used their copyrighted articles to perfect its language models without permission.

The lawsuit was filed in a New York federal court on Tuesday. The publishers claim that OpenAI’s large language models, GPT-2 and GPT-3, were perfected using datasets containing text from their newspapers.

Advertisement

The language models are designed to produce text based on human inputs and reproduce copies of the publishers’ works. Microsoft has been indicted for using newspapers for its Bing search index but seldom provided links to the original articles. Four months ago, The New York Times also filed a lawsuit against OpenAI, accusing the tech giant of using data from its past content. It also asked for consent for usage, criticizing the use of full article excerpts in chatbot responses.

The latest lawsuit filed by the eight news outlets also demanded consent and fair value for using their content to perfect the AI language models. The lawsuit alleged that the AI tools literally regurgitate their content without directing users to the content source.

The lawsuit filings stated, “This lawsuit arises from defendants purloining millions of the publishers’ copyrighted articles without permission and without payment to fuel the commercialization of their generative artificial intelligence products, including ChatGPT and (Microsoft’s) Copilot.”

Advertisement

The eight newspapers that instituted the lawsuits are as follows:

  • The New York Daily News and The Chicago Tribune, both owned by Alden Global Capital
  • The Orlando Sentinel
  • The Sun Sentinel
  • The San Jose Mercury News
  • The Denver Post
  • The Orange County Register
  • The St. Paul Pioneer Press

OpenAI’s Response

OpenAI did not directly respond to the accusations but stated that it takes great care to support the news and media outlets. It also stated it is in continuous partnerships and conversations with various news outlets around the world to explore new opportunities, discuss problems, and seek out solutions.

Microsoft also stated that OpenAI has entered into fruitful partnerships with a number of publishers, which includes The Financial Times, The Associated Press, Spanish conglomerate Prisa Media, and Germany’s Axel Springer.

Advertisement
Continue Reading

Net Worth

Alan Patricof Net Worth 2024: How Much is the American Investor Worth?

Published

on

Alan Patricof Net Worth 2024: How Much is the American Investor Worth?

Who is Alan Patricof?

Alan Patricof is a prominent figure in the American investment landscape, renowned for his contributions to venture capital. With a career spanning over four decades, Patricof has been instrumental in shaping the growth of numerous global companies, including America Online, Apple Computer, and Audible. His legacy extends beyond business, with involvement in community organizations and government initiatives.

Alan Patricof Career

Alan Patricof’s career in venture capital began in the industry’s early days. He founded Patricof & Co. Ventures Inc., a precursor to Apax Partners, one of the world’s leading private equity firms. Later, he established Greycroft Partners, focusing on early and expansion-stage investments in digital media. Throughout his career, Patricof’s vision and leadership have played a pivotal role in advancing the venture capital field.

Alan Patricof’s Net Worth

As of May 3, 2024, Alan Patricof’s estimated net worth stands at over $1 million. His wealth is derived from various investments, including holdings in Boston Properties Inc. and successful ventures in digital media. Despite humble beginnings, Patricof’s entrepreneurial spirit and strategic acumen have propelled him to financial success.

Advertisement

Alan Patricof Age

Born in 1934, Alan Patricof is currently in his late eighties. Despite his advanced age, he remains active in the business world, leveraging his wealth of experience to mentor emerging entrepreneurs and drive innovation.

Alan Patricof Family: Wife and Children

Alan Patricof has been married to his wife Susan for over 48 years. Together, they have three children and seven grandchildren. Family holds great importance to Patricof, and he credits his upbringing and heritage for shaping his values and work ethic.

Alan Patricof Height and Weight

While specific details about Alan Patricof’s height and weight are not readily available, his stature in the investment community is undeniable. Patricof’s impact transcends physical measurements, as he continues to leave a lasting legacy in venture capital and philanthropy.

Advertisement

Also Read: Mike Markkula Net Worth 2024: How Much is the Former CEO of Apple Worth?

Continue Reading

Net Worth

Stephen M. Ross Net Worth 2024: How Much is the Chairperson of The Related Companies Worth?

Published

on

Stephen M. Ross Net Worth 2024: How Much is the Chairperson of The Related Companies Worth?

Who is Stephen M. Ross?

Stephen M. Ross, the Chairperson of The Related Companies, is a distinguished figure in the real estate sector, renowned for his significant contributions and profound impact. Born on May 10th, 1940, in Detroit, Michigan, Ross embarked on his journey into real estate at a young age, demonstrating remarkable diligence and entrepreneurial spirit. Despite initially pursuing a career as a tax attorney, Ross soon discovered his genuine passion for real estate investment, laying the foundation for his illustrious career.

Stephen M. Ross Career

Ross’s career trajectory is marked by pioneering ventures and transformative projects. In 1972, he founded The Related Companies, which initially focused on subsidized low and moderate-income apartments. Over the years, Ross transitioned to higher-profile projects, including the iconic Hudson Yards development, valued at over $7 billion. His visionary approach and strategic partnerships have cemented his reputation as a prominent figure within the real estate industry.

Stephen M. Ross Net Worth

As of 2024, according to Celebrity Net Worth, Stephen M. Ross’s net worth stands at an impressive $10 billion, solidifying his status as one of the wealthiest individuals globally. Ross’s wealth accumulation is attributed to his unparalleled success as a real estate mogul, with an estimated annual income of nearly $700 million derived from royalties on his diverse property holdings. His continued involvement in the real estate sector, with ongoing projects in New Jersey and Florida, further contributes to his substantial net worth.

Advertisement

Stephen M. Ross Age

Currently, Stephen M. Ross is 83 years old, born on May 10th, 1940. Despite his age, Ross remains actively engaged in his professional pursuits, demonstrating resilience and dedication to his craft.

Stephen M. Ross Family: Wife and Children

Ross’s personal life is characterized by familial bonds and enduring relationships. He is happily married to Kara Ross and is the proud father of four children. Ross’s commitment to family values underscores his holistic approach to life and business.

Stephen M. Ross Height and Weight

Physically, Stephen M. Ross stands at a height of 6 feet 2 inches (1.88m) and maintains a healthy body weight of around 72 kg. Despite his busy schedule, Ross prioritizes his health and well-being, engaging in activities such as volleyball and tennis.

Advertisement

Also Read: Dave Ramsey Net Worth 2024: How Much is American Radio Personality Worth?

Continue Reading

Trending

This will close in 5 seconds